Our Commitment

Care Europe is committed to making care-europe.com accessible to all users, including people with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as referenced by the EU Web Accessibility Directive (Directive 2016/2102/EU) and its implementing decision (EU) 2018/1523.

Conformance Status

care-europe.com is partially conformant with WCAG 2.1 Level AA. Partial conformance means that some parts of the content do not fully conform to the accessibility standard. We are actively working to improve conformance across all pages.

Known Accessibility Limitations

We are aware of the following limitations and are working to address them:

PDF documents: Some downloadable documents may not be fully accessible. We are working to provide accessible alternatives.
Third-party content: Embedded content from third-party providers (such as maps or forms) may not fully meet accessibility standards. We are working with providers to improve this.
Legacy images: Some older images may lack adequate alternative text. We are conducting an audit to address this.

Technical Specifications

Accessibility of care-europe.com relies on the following technologies:

HTML5
CSS3
JavaScript (progressive enhancement)
WAI-ARIA where applicable

Accessibility Features

care-europe.com includes the following accessibility features:

Semantic HTML structure with proper heading hierarchy (H1 → H2 → H3)
Skip navigation link to main content (#main-content)
Sufficient colour contrast ratios for text and interactive elements
Keyboard navigability for all interactive elements
Descriptive alt text for informative images
Focus indicators for keyboard users
Responsive design supporting zoom up to 400% without loss of content
Form labels associated with their input fields

Feedback and Contact

We welcome feedback on the accessibility of care-europe.com. If you experience accessibility barriers, please contact us:

Email: [email protected]
Phone: +33 1 72 97 31 89
Post: Care Europe, 3 Boulevard de Sebastopol, 75001 Paris, France

We aim to respond to accessibility feedback within 5 business days.

Enforcement Procedure

If you are not satisfied with our response to your accessibility feedback, you may contact the relevant enforcement body. In France, accessibility complaints for websites may be directed to the Défenseur des droits at defenseurdesdroits.fr.

Assessment Approach

Care Europe assessed the accessibility of care-europe.com through:

Self-evaluation by our development team
Automated testing using browser-based accessibility tools
Manual keyboard navigation testing

Formal Complaints

If you are not satisfied with our response, you may also contact the European Commission's accessibility enforcement body or your national supervisory authority for digital accessibility.

Accessibility Statement